Email Support

info@sylvora.store
Use this address for orders, returns, business inquiries and general support.

Customer Care Hours

Sunday – Friday • 09:00 – 18:00 (GMT+3)
Order Support
When contacting us about an order, please include your order number, full name and the email used at checkout.
Returns & Refunds
See our Returns & Refunds page or email us to start a return.

Business & Wholesale

For partnerships, collaborations or wholesale, email info@sylvora.store and mention “Business Inquiry” in the subject line.

Response Time

We typically reply within 24 hours. For urgent shipping issues include your order number and phone number in the message.